In 2020, work from home jobs have become increasingly popular as the COVID-19 pandemic has forced many companies to adopt a remote work model. This shift in the job market has opened up many opportunities for individuals seeking flexibility, autonomy, and work-life balance. Work from home jobs can range from customer service representatives, tutors, writers, social media managers, translators, and many more. However, it’s essential to distinguish legitimate work from home jobs from scams that promise high pay for little to no work. It is crucial to research job opportunities on reputable websites and carefully read job descriptions to evaluate the job’s legitimacy. In this article, we will provide an overview of true work from home jobs in 2020 and how to find them.
Remote Customer Service Representative
A remote customer service representative provides assistance to customers over the phone, email, or online chat. Many companies hire remote customer service representatives as it is more cost-effective than hiring and training employees to work on location. Some companies that hire remote customer service representatives include:
The benefits of working as a remote customer service representative are:
- Flexible schedule
- The ability to work from home
- Opportunity for career advancement
What is the role of a remote customer service representative?
Remote customer service representatives provide assistance and support to customers through communication channels like phone, email, chat, and social media. They are responsible for resolving customer problems, answering queries, managing complaints, and ensuring customer satisfaction. Remote customer service representatives work from a remote location and use technology tools to access customer information, update databases, and communicate with their team members.
Their main responsibilities include:
- Answering incoming customer calls or responding to customer emails, chat or social media messages
- Resolving customer inquiries and issues in a professional and timely manner
- Managing and addressing customer complaints
- Keeping records of customer interactions and updating databases and systems with relevant information
- Providing product or service information to customers
- Collaborating with other team members to provide a personalized and effective customer experience
Remote customer service representatives play a critical role in building brand loyalty, ensuring customer satisfaction, and improving customer retention. They are a vital part of many organizations, including e-commerce websites, SaaS products, and customer service outsourcing companies.
Virtual Tutor
A virtual tutor offers online tutoring services in a specific subject or subjects. Many students and parents prefer online tutoring due to its convenience, accessibility, and affordability. Some companies that hire virtual tutors include:
| Company | Subjects | Requirements |
|---|---|---|
| Chegg | Math, Science, English, and More | Bachelor’s degree or higher |
| TutorMe | Math, Accounting, Science, and more | Bachelor’s degree or higher |
| Khan Academy | Math, Science, Humanities, and More | No degree required |
Benefits of working as a virtual tutor include:
- Flexible hours
- The ability to work from home
- Opportunities to learn and develop new skills
Interesting fact: The global online tutoring market is projected to reach $4.98 billion by 2026
What is a Virtual Tutor?
A virtual tutor is an online tutor that provides tutoring services to students over the internet. Virtual tutors can offer instruction, support and feedback for many different subjects and levels of education.
- Virtual tutors can be accessed from anywhere with an internet connection
- Virtual tutoring often costs less than in-person tutoring
- Virtual tutoring can be personalized to meet individual learning needs
- Virtual tutoring is often available 24/7
There are many websites and products that offer virtual tutoring services, such as TutorMe, Skooli and Chegg Tutors.
Freelance Writer
A freelance writer is a self-employed professional who writes blog posts, articles, and other types of content for clients or publications. Some websites that connect freelance writers with clients include:
- Freelancer
- Upwork
- Fiverr
Benefits of working as a freelance writer include:
- Setting your own rates
- Choosing your own projects
- The ability to work from anywhere
When starting out as a freelance writer, it can be helpful to:
- Identify a niche or specialty
- Create a portfolio of writing samples
- Network with other writers and potential clients
Are freelance writers self-employed?
Yes, freelance writers are considered self-employed because they work for themselves and are not employed by a company or organization. As self-employed professionals, freelance writers are responsible for managing their own businesses, including finding clients, negotiating rates, and handling taxes and invoices.
Some popular platforms for freelance writers to find work include Upwork, Fiverr, and Freelancer. These websites offer a variety of job opportunities and allow writers to set their own rates and work with clients directly.
It’s important for freelance writers to keep track of their income and expenses for tax purposes, and consider setting up a separate business bank account. By being self-employed, freelance writers have the freedom to work from anywhere and choose the projects they want to take on.
Home-Based Social Media Manager
A home-based social media manager is responsible for managing a company or individual’s social media presence. Some companies that hire home-based social media managers include:
Benefits of working as a home-based social media manager include:
- Setting your own schedule
- The ability to work remotely
- Opportunities for creativity
Responsibilities may include:
- Creating social media content and strategies
- Engaging with followers and fans on social media platforms
- Tracking and analyzing social media metrics
Can you do social media management from home?
Yes, social media management can be done from home as long as you have access to a computer and the internet. Here are some tips to get started:
- Make sure you have a reliable internet connection
- Create a professional workspace in your home
- Set up accounts on social media management tools like Hootsuite, Buffer, or Sprout Social
- Choose your clients wisely and make sure you can meet their expectations
- Have a system in place for tracking and reporting on performance metrics
Some websites that offer remote social media management jobs include Upwork, Indeed, and FlexJobs. You can also reach out to businesses in your local area to see if they need social media management services.
Online Translator
An online translator is responsible for translating written content from one language to another. Some companies that hire online translators include:
- Unbabel
- Gengo
Benefits of working as an online translator include:
- Flexibility in terms of working hours and location
- The ability to work with a variety of clients and topics
Responsibilities may include:
- Translating written content from one language to another
- Proofreading and editing translations
- Ensuring accuracy and cultural sensitivity in translations
What does an online translator do?
An online translator is a software tool that helps users to translate languages from one language to another. It works by either utilizing algorithms or machine learning to decipher words, phrases, and sentences in different languages. Online translators can be found on various websites such as Google Translate, DeepL, and Babylon Translator. They can also be downloaded as products such as SDL Trados or MemoQ. Some online translators can be free while others require payment.
Conclusion
There are many true work from home jobs available in 2020, ranging from customer service representatives to online translators. The benefits of these jobs include flexibility, the ability to work remotely, and the opportunity to work with a variety of clients and topics. While work from home jobs can be a great opportunity, it is important to do thorough research and verify the legitimacy of the job before applying. With the right skills and mindset, anyone can find a fulfilling and rewarding work from home job that aligns with their interests and lifestyle.
